Welcome to Aasupatri Mall. These Terms & Conditions govern your access to and use of the Aasupatri Mall website and the purchase of products through our online store.
By accessing, browsing, registering on, or purchasing products from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Aasupatri Mall
Aasupatri Mall is an e-commerce platform serving customers in India. We provide products through our online store and facilitate the ordering, payment, delivery, and related customer services associated with purchases made through the website.
Contact Information:
Email: aasupatrimall@gmail.com
Phone: +91 9505473479 / +91 8977739112
Country: India
2. Eligibility
By using this website, you confirm that:
- You are legally capable of entering into a binding agreement under applicable Indian law.
- The information provided by you is accurate and complete.
- You will use the website only for lawful purposes.
- You will not misuse, interfere with, or attempt to gain unauthorized access to the website or its systems.
If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.
3. Product Information
We make reasonable efforts to ensure that product names, descriptions, photographs, prices, specifications, availability, and other information displayed on the website are accurate.
However:
- Product images may vary slightly from the actual product because of screen settings, photography, packaging changes, or manufacturer updates.
- Product availability may change without prior notice.
- We reserve the right to correct errors or inaccuracies in product information.
- We reserve the right to update product descriptions, specifications, packaging, and other information where necessary.
4. Product Prices
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices may change from time to time without prior notice.
Where applicable, taxes, shipping charges, handling charges, or other applicable charges will be displayed during the checkout process.
If an obvious pricing or technical error occurs, Aasupatri Mall reserves the right to cancel the affected order and refund any amount already paid by the customer.
5. Orders
When you place an order through Aasupatri Mall, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation through the contact details provided by you.
An order is subject to product availability and successful payment verification.
Aasupatri Mall reserves the right to refuse, cancel, or limit an order in circumstances including:
- Product unavailability.
- Incorrect product or pricing information.
- Suspected fraudulent or unauthorized transactions.
- Incorrect or incomplete customer information.
- Delivery restrictions.
- Technical errors.
- Any other legitimate reason permitted under applicable law.
If an order is cancelled after payment has been received, the applicable amount will be refunded through the original or appropriate payment method.
6. Customer Information
Customers are responsible for providing accurate information while placing an order, including:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- Payment information where applicable
Aasupatri Mall will not be responsible for delivery failures caused by incorrect, incomplete, or inaccurate information provided by the customer.
7. Payment
Payments may be made using the payment methods made available on the website.
Customers agree that all payment information provided during checkout is accurate and belongs to the customer or that the customer is authorized to use the payment method.
We may use third-party payment service providers to process transactions. Payment processing may therefore be subject to the terms and policies of the relevant payment provider.
Aasupatri Mall does not knowingly store complete card details such as full debit-card or credit-card numbers and CVV information on its own website unless legally permitted and appropriately secured.
8. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated delivery period displayed on the website or communicated to the customer.
Delivery times may vary depending on:
- Delivery location
- Product availability
- Courier service
- Weather conditions
- Public holidays
- Transportation delays
- Government restrictions
- Other circumstances beyond our reasonable control
Delivery dates and times are estimates and may not always be guaranteed.
Customers should ensure that someone is available to receive the package at the provided delivery address.
9. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout or communicated before order confirmation.
Shipping charges may vary depending on the delivery location, order value, product type, weight, or other applicable factors.
10. Order Cancellation
Customers may request cancellation of an order before it has been dispatched, subject to the cancellation policy applicable to the product.
Once an order has been dispatched, cancellation may not be possible. In such cases, the customer may need to follow the applicable return or refund procedure.
Aasupatri Mall may cancel an order due to product unavailability, pricing errors, payment issues, suspected fraud, logistical restrictions, or other legitimate reasons.
11. Returns and Exchanges
Returns and exchanges will be handled according to the Return & Refund Policy published on the website.
Depending on the product, returns may be accepted only when:
- The product is damaged during delivery.
- The wrong product has been delivered.
- The product is defective.
- The product does not match the description or specifications provided on the website.
Products may be required to be returned in their original condition, packaging, tags, accessories, invoices, and other included materials.
Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, perishability, customization, or other applicable restrictions.
Customers should inspect their order promptly after delivery and report any issue within the period specified in the applicable Return & Refund Policy.
12. Refunds
Where a refund is approved, it will generally be processed using the original payment method or another appropriate method.
The time taken for the refund to appear in the customer’s account may depend on the payment gateway, bank, card issuer, or other financial institution.
Shipping or other charges may be non-refundable where permitted by the applicable policy and law.
Nothing in these Terms & Conditions is intended to restrict any consumer rights available under applicable Indian law.
13. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact Aasupatri Mall as soon as possible at:
Email: aasupatrimall@gmail.com
Phone: +91 9505473479 / +91 8977739112
You may be asked to provide photographs, videos, order details, invoice information, or other evidence to help us investigate the issue.
14. User Accounts
If the website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials.
You agree to:
- Provide accurate information.
- Keep your password confidential.
- Notify us if you believe your account has been accessed without authorization.
- Log out of your account after using a shared or public device.
Aasupatri Mall may suspend or terminate an account where there is reasonable evidence of misuse, fraud, unauthorized activity, or violation of these Terms.
15. Prohibited Activities
You must not use the website to:
- Commit or facilitate any unlawful activity.
- Provide false or misleading information.
- Attempt unauthorized access to our website, servers, databases, or systems.
- Introduce viruses, malware, or other harmful code.
- Copy or reproduce website content without authorization.
- Interfere with website functionality.
- Use automated systems to scrape or collect website information without permission.
- Engage in fraudulent transactions.
- Misuse promotional offers, coupons, or discounts.
16. Intellectual Property
All content available on the Aasupatri Mall website, including but not limited to:
- Logos
- Brand names
- Text
- Product descriptions
- Graphics
- Images
- Website design
- Layout
- Icons
- Videos
- Software
- Other materials
may be owned by or licensed to Aasupatri Mall or its respective third parties.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit such content without prior written permission, except where permitted by applicable law.
17. Third-Party Services
The website may use third-party services such as payment gateways, courier companies, analytics services, hosting providers, communication services, and other service providers.
Your use of such services may also be subject to the respective third party’s terms and policies.
Aasupatri Mall is not responsible for the independent policies or practices of third-party service providers, except to the extent required by applicable law.
18. Promotions and Offers
From time to time, Aasupatri Mall may offer discounts, coupons, promotional codes, or other promotional offers.
Promotions may be subject to additional terms, eligibility requirements, validity periods, product restrictions, or usage limits.
Aasupatri Mall reserves the right to modify, suspend, or withdraw a promotion where permitted by law.
19. Website Availability
We attempt to keep the website available and functioning properly. However, uninterrupted availability cannot always be guaranteed.
The website may occasionally be unavailable due to:
- Maintenance
- Updates
- Technical problems
- Server issues
- Security incidents
- Internet or network failures
- Events beyond our reasonable control
20. Limitation of Liability
To the extent permitted by applicable law, Aasupatri Mall will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable Indian law.
21. Force Majeure
Aasupatri Mall will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, floods, fires, strikes, transportation disruptions, government restrictions, pandemics, war, technical failures, internet disruptions, or other unforeseen events.
22. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using the website, you acknowledge that you have read and understood the Privacy Policy.
23. Consumer Rights
Nothing in these Terms & Conditions is intended to take away or restrict any rights or remedies available to consumers under applicable Indian laws and regulations.
Aasupatri Mall will comply with applicable requirements relating to e-commerce and consumer protection.
24. Changes to These Terms
Aasupatri Mall may update or modify these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by law.
25. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any disputes arising from the use of the website or purchase of products shall be subject to the jurisdiction of the competent courts, subject to applicable consumer protection laws and other mandatory legal rights.
26. Contact Us
If you have questions, concerns, complaints, or requests regarding these Terms & Conditions, please contact us:
Aasupatri Mall
Email: aasupatrimall@gmail.com
Phone: +91 9505473479 / +91 8977739112
Country: India.