Welcome to Aasupatri Mall. We respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing products from us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use the Aasupatri Mall website.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Aasupatri Mall
Aasupatri Mall is an e-commerce website serving customers in India.
Contact Details:
Email: aasupatrimall@gmail.com
Phone: +91 9505473479 / +91 8977739112
Country: India
2. Information We Collect
We may collect information that you provide directly when you use our website, create an account, place an order, contact us, or otherwise interact with our services.
Personal Information
Depending on how you use the website, we may collect:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping/delivery address
- Account login information
- Order details
- Product preferences
- Customer service communications
- Information you provide when submitting forms or making enquiries
Payment Information
When you make a purchase, payment information may be processed through third-party payment gateways.
Depending on the payment method used, the payment provider may collect and process information such as card, bank, UPI, or other payment details.
We do not intentionally store complete debit-card or credit-card numbers or CVV information on our website unless permitted by applicable law and appropriate security measures are in place.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website usage information
- Date and time of access
- Referring website or source
- Approximate location derived from technical information
This information may be used to maintain website security, improve performance, understand website usage, and provide a better customer experience.
4. Cookies
Aasupatri Mall may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Keep products in your shopping cart
- Remember your preferences
- Maintain login sessions
- Understand how visitors use our website
- Improve website performance
- Provide relevant functionality
- Detect suspicious or fraudulent activity
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
5. How We Use Your Information
We may use your personal information for purposes including:
- Processing and fulfilling orders
- Delivering products
- Processing payments
- Providing order confirmations and updates
- Responding to customer enquiries
- Providing customer support
- Processing returns, refunds, cancellations, and exchanges
- Managing customer accounts
- Improving our website and services
- Preventing fraud and unauthorized transactions
- Maintaining website security
- Sending important service-related communications
- Sending promotional communications where permitted and where applicable
- Complying with legal and regulatory requirements
- Resolving disputes and enforcing our terms and policies
6. Order and Delivery Information
When you place an order, we may share necessary information with service providers involved in fulfilling your order.
This may include sharing your:
- Name
- Mobile number
- Delivery address
- Order details
- Other information necessary for delivery
Such information may be shared with courier companies, logistics partners, payment processors, and other service providers as reasonably necessary to complete your transaction.
7. Sharing of Information
We do not sell your personal information as a product.
We may share information with trusted third parties where reasonably necessary for operating our business, including:
- Payment gateway providers
- Banks and payment processors
- Courier and logistics companies
- Website hosting providers
- IT and technical service providers
- Customer support providers
- Analytics providers
- Marketing or communication service providers, where applicable
- Professional advisers
- Government authorities or law enforcement agencies where required by law
Third parties may process information only for legitimate purposes related to the services they provide to us or where otherwise permitted or required by applicable law.
8. Payment Security
Payments made through Aasupatri Mall may be processed by third-party payment service providers.
Payment providers may have their own privacy policies and security procedures.
We recommend reviewing the applicable payment provider’s privacy policy before completing a transaction if you require additional information about how your payment information is processed.
9. Marketing Communications
Where permitted by applicable law, we may send you promotional communications about products, offers, discounts, or other updates.
You may choose to stop receiving promotional communications by:
- Using the unsubscribe option included in promotional emails, where available.
- Contacting us at aasupatrimall@gmail.com.
- Following the applicable opt-out instructions provided in the communication.
You may still receive essential transactional or service-related communications, such as order confirmations, payment notifications, delivery updates, and account-related messages.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Providing customer support
- Maintaining business and transaction records
- Preventing fraud
- Resolving disputes
- Complying with legal, tax, accounting, and regulatory requirements
- Enforcing agreements and protecting our legal rights
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate consent or authorization where required by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
13. Third-Party Websites
Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
14. Fraud Prevention and Security
We may use personal and technical information to detect, investigate, and prevent:
- Fraudulent transactions
- Unauthorized account access
- Abuse of promotional offers
- Security threats
- Illegal activities
- Other misuse of our website
We may share relevant information with payment providers, service providers, law enforcement agencies, or other authorized parties where necessary and permitted by law.
15. Your Privacy Rights
Subject to applicable laws and regulations, you may have rights relating to your personal information, which may include the ability to:
- Request access to certain personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permitted.
- Withdraw consent where processing is based on consent.
- Request information regarding how your personal information is processed.
- Raise a complaint or grievance regarding the handling of your personal information.
Some requests may be subject to legal, security, contractual, or other limitations.
To exercise applicable rights, contact us using the details provided below.
16. Accuracy of Information
You are responsible for ensuring that the information you provide to Aasupatri Mall is accurate, complete, and up to date.
If your information changes, you may contact us to request an update where applicable.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
18. Grievance and Privacy Complaints
If you have a privacy concern, complaint, or request relating to your personal information, you can contact us:
Aasupatri Mall
Email: aasupatrimall@gmail.com
Phone: +91 9505473479 / +91 8977739112
Country: India
We will review and respond to privacy-related requests within the timeframes required by applicable law.
19. Governing Law
This Privacy Policy shall be governed by the applicable laws of India.
Any dispute relating to this Privacy Policy shall be subject to the applicable laws and competent courts in India, subject to any mandatory consumer or privacy rights available under applicable law.
20. Contact Us
For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Aasupatri Mall
Email: aasupatrimall@gmail.com
Phone: +91 9505473479 / +91 8977739112
Country: India
By using the Aasupatri Mall website, you acknowledge that you have read and understood this Privacy Policy.