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At GLN Pharma, we are committed to delivering your orders safely, securely, and on time. Please read our Shipping Policy to understand our shipping process and delivery terms.
1. Order Processing
- Orders are processed within 1–3 business days after order confirmation and successful payment.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Customers will receive an order confirmation and shipping notification once the order has been dispatched.
2. Shipping Coverage
We currently deliver across India through trusted courier and logistics partners. Delivery availability may vary depending on the destination.
3. Delivery Timeline
Estimated delivery times are:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment. Promotional offers such as free shipping may be available on selected products or orders.
5. Order Tracking
Once your order has been shipped, a tracking number and courier details will be shared via email or SMS (where applicable), allowing you to track your shipment.
6. Delivery
Customers are requested to provide a complete and accurate shipping address along with a valid contact number to ensure successful delivery. If delivery attempts fail due to incorrect address details or customer unavailability, additional shipping charges may apply for re-delivery.
7. Damaged or Missing Items
If your order arrives damaged, incomplete, or appears to have been tampered with, please contact us within 48 hours of delivery. Kindly retain the original packaging and provide photographs to help us investigate and resolve the issue promptly.
8. Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to courier issues, natural disasters, government restrictions, or other circumstances beyond our control. We appreciate your patience and understanding in such situations.
9. Contact Us
For any shipping-related questions or assistance, please contact us:
GLN Pharma
Email: glnpharma9@gmail.com
Phone:
- +91 95054 73479
- +91 89777 39112
Our customer support team will be happy to assist you with your shipping and delivery queries.